Upgrade/Renew account subscription

How to upgrade your subscription

To upgrade your Intuitive Password account, you will need to login to your account first, then click アカウントアップグレード to redirect to the account upgrade page. To do so, follow the steps below.

1 First, you'll need to login to your Intuitive Password account via your web browser.

2 If you are on the ワイドスクリーンPCモード, click 設定 on the left-hand side of your screen. If you are on the スマートフォンモード or タブレットモード, click Options tab.

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Click the 設定 panel located on the left-hand side of the screen.

3 On the 設定 panel, select 申し込みの詳細 from the dropdown list.

4 Click アカウントアップグレード, choose which subscription you would like to purchase, then enter your payment information on the account upgrade page, and click ご注文を確認 to proceed.

5 Once your account has been successfully upgraded, you will see the following confirmation page.

Note: After your account has been successfully upgraded or renewed, if you are already using Intuitive Password, you may need to logout of the account and login again before you see your new Intuitive Password account status.

How to renew your subscription

To renew your existing Intuitive Password account, you will need to login to your account first, then click アカウント更新 to redirect to the account renewal page. To do so, follow the steps below.

1 First, you'll need to login to your Intuitive Password account via your web browser.

2 If you are on the ワイドスクリーンPCモード, click 設定 on the left-hand side of your screen. If you are on the スマートフォンモード or タブレットモード, click Options tab.

1
Click the 設定 panel located on the left-hand side of the screen.

3 On the 設定 panel, select 申し込みの詳細 from the dropdown list.

4 Click アカウント更新, then enter your payment information on the account renewal page, and click ご注文を確認 to proceed.

5 Once your account has been successfully upgraded, you will see the following confirmation page.

Note: After your account has been successfully upgraded or renewed, if you are already using Intuitive Password, you may need to logout of the account and login again before you see your new Intuitive Password account status.

How to switch your subscription from one edition to another

Before you can switch your subscription from one edition to another, for example, change from エクスプレス版 to アドバンス版, or from プロ版 to アドバンス版. You will need to revert your current subscription to the ベーシック版, then upgrade from the ベーシック版 to any paid edition. To do so, follow the steps below.

1 First, you'll need to login to your Intuitive Password account via your web browser.

2 If you are on the ワイドスクリーンPCモード, click 設定 on the left-hand side of your screen. If you are on the スマートフォンモード or タブレットモード, click Options tab.

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Click the 設定 panel located on the left-hand side of the screen.

3 On the 設定 panel, select 申し込みの詳細 from the dropdown list.

4 Click べシック版に戻す. Once your account has been reverted back to the ベーシック版, you can follow the above steps to upgrade your account.

Note: After your account has been successfully upgraded or renewed, if you are already using Intuitive Password, you may need to logout of the account and login again before you see your new Intuitive Password account status.

Frequently asked questions

返金ポリシーはどうなっていますか?

Intuitive Password は30日間の返金保障を設けています。もし満足頂けなかった場合はご購入から30日以内でしたら全額返金させて頂きます。私たちは「購入前にお試し!」をモットーにサービスの提供を行っております。是非、ご購入前に無料体験版を登録して頂き、お客様に必要かどうかをご確認ください。もし、私たちのサービスに満足いって頂けた人のみ、会員登録の方宜しくお願い致します。なにか機能が働かない場合がございましたら、私たちにご連絡ください。

Do I currently have a Premium edition? How can I check the expiration date?

You can check your subscription status by clicking on the 設定 tab and select アカウント詳細 option from the dropdown list. If you submitted a payment but your account didn't upgrade, please look at your payment confirmation email and make sure you used the same email address to upgrade. If you used a different account by mistake, we can transfer your Premium edition to the correct account.

支払い方法はなんですか?

Intuitive Password は主要のクレジットカードを受け付けております。(Visa, MasterCard,American Express,Discover,Paypal)

How much do Intuitive Password Premium editions cost?

Intuitive Password Premium editions are billed annually at a cost of AUD $24 per year for エクスプレス版, AUD $60 per year for アドバンス版 and AUD $180 per year for プロ版. You can click here compare the features of a Basic Edition versus a Premium edition.

私の Intuitive Password サブスクリプションの自動更新を行いますか?

エクスプレス エディション、およびアドバンストエディション、および Pro バージョンIntuitive Passwordは、1年間の定期購読です。サブスクリプションの有効期限が切れる7日前に自動更新を試みます。更新が失敗した場合、サブスクリプションの有効期限が切れる3日前に自動的に書き換えが試行されます。

Intuitive Passwordのための長期のコミットメントはありません。お客様は、お客様の課金サイクルが更新される8日前までに、少なくともこれが行われている限り、お客様のサブスクリプションをキャンセルするか、いつでも保留にすることを歓迎します。自動更新の設定は、[プレファレンス] パネルに移動して変更できます。

Where can I get a receipt for my Intuitive Password Premium edition purchase?

You can download your receipts at any time by clicking on the 設定 tab and select 請求書 option from the dropdown list. For more information about managing your invoices and receipts, please click here.

メンバーシップが気に入らなかった場合はどうなりますか?

いかなる理由であれ、お気になさらなかった場合はいつでも退会できます。問題を理解し解決するお手伝いができる場合がございますので、退会前に私たちにご連絡ください。

My credit card was declined on your payments page or my account upgrade failed. Why?

Declines can happen for a variety of reasons. When we submit a charge to your bank, they have automated systems that determine whether or not to accept the charge. These systems take various signals into account, such as your spending habits, account balance, and card information like the expiration date and CVC. Since these signals are constantly changing, a previously successful card might be declined in the future. Even if all of the card information is correct, and you previously had a successful payment, a future charge can still be declined by a bank's overzealous fraud systems.

We show as much information as we receive from your bank about a decline. Unfortunately most declines are generic, so we don't have much information as to why a charge was specifically declined. If all of the card information seems correct, it is best to contact your bank, inquire for more information, and ask for future charges to be accepted.

If payment was made via Paypal, it will only notify us of a failed payment, we never receive detailed information. Its best to search Paypal's support page for your specific payment issue, or contact them for more information.

「プレミアムアカウント」をキャンセルしたらどうなりますか?

「プレミアムアカウント」をキャンセル後、自動的に「ベーシックエディション」に変更されます。その為、限られた機能でデータにアクセスし管理できます。

メンバーシップが期限切れになった後でもデータにアクセスできますか?

もちろん、メンバーシップが切れた後でもいつでもアクセスできます。メンバーシップが切れると自動的に「Read Only モード」になります。解除するにはメンバーシップを更新する必要があります。

I just purchased Premium edition through your payments page and I am seeing an additional AUD $1 charge, what is this?

Intuitive Password uses the Stripe.com and PayPal for our payment processors. They will often attempt a small (AUD $1) authorization that is immediately reversed before a payment to make sure payment will work. Depending on the bank or credit institution, however, it can sometimes take several business days for the reversal to appear on a cardholder's statement. Stripe.com has more information on this here. PayPal has a similar post on their community here.

I have a charge on my credit card for your product, but I don't use it. How can I get my money back?

If you feel you have been a victim of credit card fraud, please contact us with any details of the transaction you have for investigation. We also suggest that you cancel the card in question and request a new account number from your bank.

I purchased Intuitive Password Premium edition with my credit card, why it is showing as "Stripe.com"?

Stripe.com is our payment provider for credit card payments. Temporary or pending charges will show as their company name, but will change to "Intuitive Password" once the charge is no longer pending.

Does Intuitive Password accept Bitcoins?

No, Bitcoin payment method is not supported.