よくある質問

はい。 Intuitive Password はあなたがご利用になっている銀行と同じくらいとても安全に設計されています。SSL技術を使っているので、全てのコミュニケーションと情報が安全に保護されています。あなたの全てのデータはアメリカ政府公認のアルゴリズムを使用している為、常に暗号化されています。お客様の証明書がデータ解読の鍵になるので、私たちは一切その情報をクラウドに保存しません。その為、私たちですら、お客様のデータにアクセスすることが出来ません。

アカウントの安全を守るために、これは私たちのおススメです：

1) パスワードを守ること。少なくとも8文字、数を使って、組み合わせたらいいです。

2) 自分の名前を絶対に使わないこと。そして、Intuitive Password を他のウェッブサイトで使えないようにしてください。

3) ログインに対して情報を絶対にほかの人に信頼してはいけません。

4) 公共のデバイスやパソコンを利用すれば、Intuitive Password からログアウトを忘れないようにしてください。

5) 知らない人から拒否した方がいいです。

6) 知っている人とか医者から届けても疑わしいリンクとかクリックしてはいけません。

7) ウィルス対策ソフトウェアをよく利用した方がいいです。

8) セキュリティ機能、例えは、二要素認証、フィッシング対策、国の制限とか、ご利用ください。

二要素認証（二要素認証もいわれています）とは、ログインする時に、ユーザー名とパスワードだけ使えないというセキュリティ設定なのです。必須の物はあなただけ知っている情報（ログイン認証情報）とあなたのデバイス（携帯電話など）です。アクセスできる前に、ユーザーが他の情報、例えばコードや一時的なパスワード―など、の使用は必須です。もし違う情報が記入したら、アクセス許可がありません。なので、ハッカーがあなたのログイン認証情報がわかっても、二要素認証の情報が知らなく、アカウントに入りません。二要素認証はIntuitive Passwordを守るために一番大切なステップです。

携帯が落ちて見つけない場合に、バックアップのコードで確認できます。もし携帯電話とバックアップコードがなかったら、身元と二要素認証を確認為、ぜひご連絡ください。その確認の手順は恐らく14日間にかかります。二要素認証を作成時に、自分のバックアップコードを忘れないようにしてください。

No, they can't. If a Password Item is protected with your Master Password, only you can unlock it by entering the Master Password. Please remember that do not give your Master Password to anyone.

A login credential consists of your Intuitive Password account email address, password and security reminder. If you want to access all your passwords and secret notes stored in Intuitive Password, you will need to verify your login credential before being able to access them. A Master Password is an additional layer of security, it is used to protect your most private data in your Intuitive Password account. For example, you have 10 Password Items stored in your Intuitive Password account, and one of them is your credit card information. You want to give your login credential to a family member who can help you manage your passwords, but you don't want anyone to view your credit card information. In this case, you can simply protect that Password Item by adding a Master Password, so your family member won't be able to view that Password Item until the Master Password has been verified.

No, it's not necessary. All your Password Items are already encrypted using your login credential with military-grade encryption algorithms. You may use a Master Password if you want someone else to manage your account, and want to prevent anyone from accessing your most private data in your account. If you are the only person to manage your own Intuitive Password account, you don't need a Master Password.

If you forgot your Master Password, you can simply remove it from your Intuitive Password account. However, all your Password Items that are protected with your Master Password will be permanently deleted from your account, and this action cannot be undone! When you first time creating your Master Password, it is strongly recommended that you should keep your Master Password in a safe place.

Unfortunately, there is nothing we can do for you. The only way you can do is to remove the Master Password from your Intuitive Password account, and all your Password Items that are protected with your Master Password will be permanently deleted from your account.

If you have more than 5 invalid attempts, all your protected Password Items will be locked for 24 hours. But you'll still be able to access the Password Items that are not protected with your Master Password.

Intuitive Password stores a record of each login failure on a global and per IP address bases. If attempts passes a threshold of failures we start doing lockouts. We also have a global lockout threshold if someone distributed an attack against your account.

You will be asked to answer a security question only if you login to your Intuitive Password account on a computer or a device that the system doesn't recognize. Every time when you login to your Intuitive Password account, your geo-location details and IP address are being logged on our servers for security auditing purposes. If you are logging into your account from a different location next time, Intuitive Password will prompt you for an additional verification to ensure that your are the right person.

Phishing is a scam where a criminal uses fake or partial information to try and trick someone into revealing passwords or other confidential information. To avoid falling prey to such scams, it is critical to understand what phishing is and what you can do to protect yourself. Intuitive Password has developed a great anti-phishing technique that can be used to protect you from phishing scams. Check out this article here for more information.

Intuitive Password will lock you out of your account for 20 minutes after 5 invalid login attempts.

By default, Intuitive Password uses IP address to help you see a history of where your account has been accessed from. IP addresses are also used to detect if you're logging into your account from a new location, so that we can prompt you to verify the new location before granting access to your account. Intuitive Password uses third party geolocation databases to identify the country of origin for IP addresses. However, accuracy for geolocation tools may vary for a variety of reasons. Accuracy rates on determining the country are reported as 95%-99% accurate, it also depends on your Internet Service Provider (ISP) and the data they make available for the public IP address. Unfortunately Intuitive Password cannot control what the third party database detects as the location for a given IP address.